Effective date: November 12, 2026
This policy explains how Haines Media LLC, operating as Alpha Pixel, handles personal information when you visit alphapixel.net, contact us, subscribe, or use our account and licensing services. For privacy questions or requests, use our contact page.
Information we use
- Accounts and orders. We use information such as your email address, order reference, purchased products, and download entitlements to provide access, manage your account, and help with purchases. When you pay through an external checkout, the provider handles your payment details and may share order information with us. See the Gumroad Privacy Policy or Paddle Privacy Notice for the provider on your receipt.
- Product activation. If a product uses license activation or Alpha Pixel Manager, we use license and activation records to verify access, manage seats, and help resolve licensing problems. Depending on the product and licensing system, these records can include a device identifier, a device name if provided, activation expiry, and device release history.
- Support and newsletters. We use your contact information and what you send us to respond to requests. If you subscribe, Alpha Pixel Email Studio uses your email address to send a confirmation message and, after you confirm, the newsletter. Use the unsubscribe link in any newsletter to stop those emails.
- Site operation. Cookies support functions such as signing in and remembering your access to password-protected pages. Hosting and security tools may record technical details such as IP address and request logs to operate and protect the site. The site loads Google Analytics to measure visits and site use. WooCommerce may use cookies or similar storage to attribute orders to a visit. The contact page loads Google reCAPTCHA to help prevent spam.
When Alpha Pixel Manager checks the release catalog, it requests a list of available releases and identifies itself as Alpha Pixel Manager. The server receives ordinary connection information, such as the IP address used for the request.
Who helps provide these services
We use Hostinger for website hosting, Mailjet to send website account and order emails, and the checkout provider identified on your receipt for payment processing. Google provides analytics and contact form spam protection. They receive information needed for their services. We may disclose information when legally required or to protect the site and its users.
Retention and your choices
We keep information for as long as needed to provide account and license access, resolve support requests, maintain transaction records, and meet applicable obligations. How long we keep information depends on the type of record and why we need it. For example, we may keep order and license records while they are needed to verify a purchase or provide access, and keep records longer when required for accounting or legal reasons. Depending on where you live, you may have rights to access, correct, delete, or otherwise control the use of your information. To make a request, use our contact page. For information held by your checkout provider, you can also contact that provider directly.